Marline Monestime

(305)776-6788 marlinem@ufl.edu

Dependable and goal oriented with experience in providing excellent office assistance with an exceptional background in customer service/satisfaction.

EXPERIENCE

University of Florida Department of Housing May 2007-April 2008

Student Desk Assistant

· Answer phones

· Sort mail

· Handle and inform residents of packages via email

· Assist residents with problems (lockouts, noise)

· Resident check-in/check-out

· Direct visitors to proper office personnel

· Maintain and regulate emergency maintenance request books

University of Florida Opportunity Scholars June 2007- May 2008

Mentor

· Serve as a mentor for first generation college students in the program

· Responsible for providing helpful/information to students that expressed concerns or uncertainties about relative university issues

· Familiarize students with UF campus activities by attending such activities throughout the year

Gainesville Correctional Institution March 2008- April 2008

Substance Abuse Program Volunteer

· Assist counselors with AM meetings

· Conducted Women’s History Month presentation for the inmates

Comfort Keepers of Gainesville November 2006- February 2008

Caregiver

· Work with clients that had dementia, Alzheimer’s, paraplegic, elderly, and/or hospice

· Assist clients with activities of daily living

· Transport clients to appointments

· Assist in light household cleaning

· Prepare meals

· Provide companionship by accompanying clients to games, grocery stores, and leisure activities

The Athlete’s Foot at the Oaks Mall June 2006- November 2006

Sales Associate

· Assist customers with shoe fitting

· Provide knowledgeable shoe information by analyzing customer’s feet with computer technology

· Meet daily sales goals for the store by being dedicated to fulfilling the company’s goals

· Assist manager in opening/closing store

Student Financial Records Department of University of Florida August 2004- June 2006

Student Assistant

· Scan and key confidential student records into UF financial aid database

· Sort records for proper disposal

Saint James Catholic Church- Miami, FL May2002- May 2004

Religious Education Secretary

· Answer phones

· Type letters

· Collect payments

EDUCATION

University of Florida

Seeking Bachelor’s degree in Philosophy

North Miami Senior High

May 2004 Honors Graduate with 4.157 GPA

REFERENCE

Eartha Dumond- (please ask for contact info)

Aging and Disability Resources of Broward County

International Children’s Aide Reaching Everyone, Inc. Non-profit Organization

COMPUTER SKILLS