Jae's WeBLOG

whoever can guess what this is wins a cookie

1) Create constancy of purpose for improvement of production and sevice
2) Adopt the new philosophy
3) Cease dependence on mass inspection
4) End the practice of awarding business on price tag alone
5) Improve constantly and forever the system of production and service
6) Institute training on the job
7) Institute leadership
8) Drive out fear
9) Break down barriers between staff areas
10) Eliminate slogans, exhortations, and targets for the workforce
11) Eliminate a) numerical goals for people in management b) numerical quotas for the workforce
12) Remove barriers to pride of workmanship
13) Encourage education and self-improvement for everyone
14) Take action to accomplish the transformation

I'll give you a hint. I hate it.

-J

posted by Jae @ 9:44 PM